Something that makes me very sad – is poorly and cheaply made products that are not designed to last.
Take washing machines for example. Back in the 1970’s you’d invest a considerable sum of money in a washing machine and you’d expect it to last ten or so years with the occasional replacement part fitted. Well, that’s what my folks told me.
So far I have owned washing machines for a little over 9 years, and experienced more than three breakdowns.
Our first machine was a Washer-Dryer, it was the best Zanussi that money could buy and weighing in at £600. It lasted for 30 months before needing a replacement pump. The man from Zanussi came out and replaced the pump … for the best part of £100. Ouch.
We moved house, and as we couldn’t afford a more up-market brand went for another Zanussi, this time just a washer, and spent another £500 on the top of the range unit. After a couple of years all was well – but then the electronics started to play up. Faced with a charge of £120 to get the man from Zanussi out I elected to DIY a fix, removed the cover, wiggled a few wires and we were back in business.
At the 4 years mark the pump went. So, called the man out from a third-party repair company, who relieved us of £120, installed a new pump, and gave us a 12 month warranty. All was well for another 18 months. The the onboard computer recently started to suffer an intermittant fault. Repair would be another £120, and then probably the pump would go again.
So we are scrapping the Zanussi.
We have ordered a top-of-the-range Washing machine from a British company called ISE. We are taking a bit of a gamble as ISE don’t sell in shops … it’s either online or via a reseller.
The ISE10 will set us back £830 including delivery, installation, and taking the old unit away for recycling.
The ISE10 comes with a 10 year guarantee underwritten by a independent insurance company. The ISE is actually made by Asko a Swedish Company that also makes Washing Machines for amongst others, that most-prestigious brand, Maytag. The washer is supposedly good for 8,000 washing cycles before any failure, which is said to equate to 10 years of usage.
The replacement parts for the washer are claimed to be sold ‘at cost with no mark-up’ and can be installed by any Washing Machine Engineer. Unlike some brands of Washer – a laptop is not required to check and reset fault codes.
Please wish us 10 years of good luck …